We currently ship to the USA and Canada. Shipping costs are calculated at checkout based on weight, location, and carrier. We also run discounts and promotions throughout the year, so watch for limited offers.

livery time depends on your location. Most orders in the USA and Canada arrive in about 5–7 business days after processing. Your tracking and estimated delivery window will be included in the confirmation email once your order ships.

We ship using major carriers like UPS and FedEx, and in some areas we may use trusted local courier partners. At checkout, you’ll be able to choose the available delivery option for your address.

We want you to be happy with your order. If you need to request a return, contact us within 7 days with your order number and we’ll let you know if the item is eligible and walk you through the return process. Please note that custom colors and equipment are not returnable, and a restocking fee may apply to approved returns. You can reach us at web@championinks.com.

Yes, in many cases we can produce custom or color-matched ink mixes for your shop. Custom colors are made to order and are not returnable. If a product supports custom mixing, you’ll see that option on the product page or you can contact us at web@championinks.com with your Pantone or reference color.

You can reach us through our contact page. Our support team handles requests by chat and email, and we’ll get back to you as soon as possible. Phone support is reserved for higher-priority production issues, so online contact is the fastest way to get help.